33 Bat's Privacy Policy

When you register and use our services at 33 Bat, we collect certain personal information. Without this, we are unable to provide a safe and high-quality gaming experience.

We collect the following types of information:

• Identity Information: Full name, date of birth, national ID number, or passport number — as required for KYC verification.
• Contact Information: Mobile number, email address, and permanent address.
• Financial Information: bKash, Nagad, or Rocket account numbers and transaction history.
• Technical Information: IP address, device type, browser version, and operating system.
• Usage Data: Game history, bet amounts, login times, and session data.
• Communication Records: Chat logs or email correspondence with customer support.

33 Bat uses your data only for lawful and specified purposes. We never sell your information or share it with unauthorized third parties.

The main purposes for which we use your data are:

• Account Management: To verify registration and login, and to ensure account security.
• Service Delivery: To manage games, distribute bonuses, and send promotional offers.
• Transaction Processing: To process deposits and confirm withdrawals.
• KYC & Compliance: To comply with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Support: To properly address your complaints and queries.
• Security Monitoring: To detect fraud, multiple accounts, or suspicious activity.
• Service Improvement: To analyze usage patterns and improve the platform.

33 Bat follows industry-leading technical standards to keep your data secure. Our servers are hosted in internationally certified data centers and undergo regular security audits.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Data Storage: Data is stored on secure, internationally certified cloud servers.
• Access Controls: Only authorized staff can access the information they need.
• Retention period: After account closure, data may be retained for up to 5 years to meet legal requirements.
• Regular Backups: Automated daily backups are taken to prevent any risk of data loss.

33 Bat does not sell your data. However, limited information may be shared with select trusted third parties where necessary to operate our services. The list is provided below:

33 Bat uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and remember your gaming preferences.

• Essential Cookies: For login sessions and security verification — these cannot be disabled.
• Functional Cookies: For language preferences, game settings, and a personalized experience.
• Analytical Cookies: To collect platform usage statistics — anonymized data only.
• Cookie Controls: You can disable non-essential cookies at any time through your browser settings.

You have important rights regarding your data on the 33 Bat platform. We fully respect and uphold each of those rights.

• Right to Access: You may request to view what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Unless required by law, you may request deletion of your data after your account is closed.
• Right to Data Portability: You may request a copy of your data in a standard format for download.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional emails and SMS at any time.

To exercise these rights, please contact our support team. We will respond within 30 business days of receiving your request.

33 Bat is an adult gaming platform. No one under the age of 18 is permitted to register or use our services.

• Age verification is mandatory at the time of registration.
• Age verification is carried out through a national ID or passport during the KYC process.
• Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

33 Bat may update this Privacy Policy from time to time. For any significant changes, you will be notified by email before they take effect. The date of the latest update will always be shown at the top of this page.

• Minor changes — a notice will be posted on the website.
• Major changes — an email notification will be sent 7 days in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our data protection team is always ready to help.